Why my server save just the last 31 emails?

[Scolpy]

Hello!

Today I actually understand that my server save just the last 31 emails in the Inbox folder(I'm seeing that via RoundCube) - why is that?

If I'm trying the fetch some email account via Outlook(for example), I get only the last 31 email form the Inbox folder.


Anyone knows how can I resolve that issue?


Thanks!

 

[roarkh]

It is a little hard to know what might be happening but my first guess would be that Outlook may be removing the emails from the mail server after downloading them. Do you have Outlook configured using POP or IMAP? If you have it configured as POP you may want to switch to IMAP which will leave the messages on the server and then they should be accessible from webmail as well. If you want to stick with POP you will need to look at the advanced settings to make sure the messages are left on the server.

 

[nobaloney]

And of course IMAP will delete emails on the server if you delete them in Outlook.

Jeff

 

[DirectAdmin Support]

Hello,

Also check the inbox manually, eg:

cd /home/[b]username[/b]/imap/[b]domain.com/user[/b]/Maildir
ls -la new cur

to see which emails are in the account, and then compare those emails to the ones that are showing up in roundcube or squirrelmail. ('new' are new messages, 'cur' messages have been seen, but both are part of the inbox)

DA does have a tool that clears out old messages, but it only works on the spam folder or the trash folder. DA doesn't delete messages from the inbox.

Check your quotas and disk space to confirm that it's not a space issue causing the problem

df -h
quota -v [b]username[/b]

John