Direct Admin not loading

S

silvertiger

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Joined
Aug 4, 2023
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5
Direct admin is not loading. Below is the output of " systemctl status directadmin.service"

directadmin.service - DirectAdmin Web Control Panel
Loaded: loaded (/etc/systemd/system/directadmin.service; enabled; vendor preset: disabled)
Active: activating (auto-restart) (Result: signal) since Fri 2023-08-04 16:01:43 PDT; 638ms ago
Docs: https://docs.directadmin.com
Process: 5095 ExecStart=/usr/local/directadmin/directadmin server --syslog (code=killed, signal=SEGV)
Main PID: 5095 (code=killed, signal=SEGV)
 
Have a look at this thread, might fix things for you, same error.

Problem when update

I do update_versions in directadmin via web, doing all stuff and some reason stop. When i see why i can't enter anymore directadmin seems to crashed weird i say, then i try to startup again and not let me do it (status=11). For what i see is problem with the OS, now i can't check it if is wrong...
forum.directadmin.com forum.directadmin.com

Or do you get another status code when trying to start DA?
 
journalctl -xe shows status=11/SEGV.
Had not tried any updates or changes to the system. It just stopped working.
Will check the other thread, thank you.

-- Unit directadmin.service has finished shutting down.
Aug 04 17:31:45 systemd[1]: Starting DirectAdmin Web Control Panel...
-- Subject: Unit directadmin.service has begun start-up
-- Defined-By: systemd
-- Support: https://access.redhat.com/support
--
-- Unit directadmin.service has begun starting up.
Aug 04 17:31:45 systemd[1]: directadmin.service: Main process exited, code=killed, status=11/SEGV
Aug 04 17:31:45 systemd[1]: directadmin.service: Failed with result 'signal'.
Aug 04 17:31:45 systemd[1]: Failed to start DirectAdmin Web Control Panel.
-- Subject: Unit directadmin.service has failed
-- Defined-By: systemd
-- Support: https://access.redhat.com/support
--
-- Unit directadmin.service has failed.
--
-- The result is RESULT.
 
It's a segfault anyway, if you did not update and you have enough free disk space (df -h) and free memory, then you might best send in a ticket so they can investigate for you.
 
Richard G said:
It's a segfault anyway, if you did not update and you have enough free disk space (df -h) and free memory, then you might best send in a ticket so they can investigate for you.
Click to expand...
Thank you. seems to have enough free memory and storage.
Is there some way to get the logs to start saving on /var/log/directadmin/error.log. It seems to be empty.
Will try and make a ticket.

[root@directadmin]# free -m
total used free shared buff/cache available
Mem: 5791 699 4045 41 1046 4782
Swap: 5939 451 5488

[root@directadmin]# df -h
Filesystem Size Used Avail Use% Mounted on
devtmpfs 2.9G 0 2.9G 0% /dev
tmpfs 2.9G 0 2.9G 0% /dev/shm
tmpfs 2.9G 230M 2.7G 8% /run
tmpfs 2.9G 0 2.9G 0% /sys/fs/cgroup
/dev/mapper/cl-root 50G 15G 36G 29% /
/dev/xvda1 976M 126M 783M 14% /boot
/dev/mapper/cl-home 693G 203G 491G 30% /home
tmpfs 580M 0 580M 0% /run/user/0
 
Seems fine to me. You have enought free memory, enough free swapspace and enough free diskspace.

Indeed make a ticket, please let us know what they find after it's fixed. Thank you.
 
Richard G said:
Seems fine to me. You have enought free memory, enough free swapspace and enough free diskspace.

Indeed make a ticket, please let us know what they find after it's fixed. Thank you.
Click to expand...
Support came back and said we are running an End of Life OS and not supported by Direct Admin :(
We are on Centos 8.
Any other ideas?
 
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