process import cpanel locked
- Thread starter stomach
- Start date
Richard G
Verified User
Question is why it's locked for so long time. Is it so many accounts or did something went wrong (too long usernames or something for example).
Best is to check via SSH which is the process and the use the kill command to kill the process pid.
However, if it's running via Directadmin's task queue, it could restart again.
Best is to check via SSH which is the process and the use the kill command to kill the process pid.
However, if it's running via Directadmin's task queue, it could restart again.
Richard G
Verified User
Check via the GUI. If you can click on admin backup/transfer or however you started this. Mostly there is a progress to be seen and a cancel button.
If that is not the case, then most likely you have to terminate the task.queue process and delete the task.queue file from the /usr/local/directadmin/data directory.
However these are harse measures. I don't know if they are big backups/conversions. In my case I did like 10 at a time, be we didn't need to convert many as they were from a reseller.
Maybe somebody else has a clue on whats going on as I don't use the convertor. Or you could add it as question in your ticket.
@jamgames2 Do you know anything about fixing or stopping a hanging cPanel conversion?
If that is not the case, then most likely you have to terminate the task.queue process and delete the task.queue file from the /usr/local/directadmin/data directory.
However these are harse measures. I don't know if they are big backups/conversions. In my case I did like 10 at a time, be we didn't need to convert many as they were from a reseller.
Maybe somebody else has a clue on whats going on as I don't use the convertor. Or you could add it as question in your ticket.
@jamgames2 Do you know anything about fixing or stopping a hanging cPanel conversion?
it's weird case. maybe some long username that's limit by directadmin ( default 10 char ) and process trying to re-execite when fail.
"/var/log/directadmin/errortaskq.log" doesn't show any relate logs ?
I'm not sure how cpanel-import executing. just find process by "ps"
"/var/log/directadmin/errortaskq.log" doesn't show any relate logs ?
I'm not sure how cpanel-import executing. just find process by "ps"
Code:
ps aux | grep "cpanel"I've looked for all the processes and I can't find them in "ps aux".
Richard G
Verified User
Seems there are more people having an issue with the cPanel import. We have to wait for DA comment on it, or mention it in your ticket.