Bubblewrap error when creating new users

[disaint]

Hi there!
I am having an error when creating new user from admin or reseller account. I attached the error as image.
The error details is:

Unix User created successfully
open /usr/local/directadmin/data/templates/custom/exim.bubblewrap.conf: not a directory

The user is created but not listed in DA panel user list.
I have jail=1 in DA configuration file. But not finding BubbleWrap in custombuild to rebuild it.
I changed jail to zero and restart directadmin service but seems not to solve it.

- What can I do next?
- Environment: RockyLinux on VPS (KVM).


Thanks in advance!

 

[zEitEr]

Hello,

You might better open a ticket with DA support and let them check it for you.

I've got only /usr/local/directadmin/data/templates/exim.bubblewrap.conf on my end. And it is a file)

 

[romans]

I think you do not have such file like this one:

/usr/local/directadmin/data/templates/custom/exim.bubblewrap.conf

and my idea is that you have the file with such name:

/usr/local/directadmin/data/templates/custom

If it is true, then it should not be there. You can only use "custom" as names of folders inside of DA /usr/local/directadmin/ directory.

 

[disaint]

Thanks for your replies. I am going to search where is the file.
I can not Build BubbleWrap from customBuild. So I changed directadmin config file jail=0 but error when creating a new user is still showing.

 

[disaint]

Hello,

You might better open a ticket with DA support and let them check it for you.

I've got only /usr/local/directadmin/data/templates/exim.bubblewrap.conf on my end. And it is a file)

I am not finding this file I do not know how to replicated o copy from.

Could you please share with me this file exim.bubblewrap.conf ?

Thanks!

 

[zEitEr]

Run as root:

da update --force

it should force DA update and re-create the file.

By the way, what DA version you have there?

 

[disaint]

1.685

I will try da update --force.

 

[disaint]

Run as root:

da update --force

it should force DA update and re-create the file.

By the way, what DA version you have there?

No changes. Same error. I can not change a password either!

Inside the folder there is no "custom" folder but still I can not create because name conflict.

- What else can I do?

 

[zEitEr]

- What else can I do?

The best option is to open a ticket with DA support and let them check it for you. Or you might hire me for this job. If the both are not options for you, then you might check it further and let us know your results:

1. make sure you don't have custom scripts under scripts/custom/
2. make sure you don't have custom hooks under custombuild/custom/hooks/
3. make sure you don't have custom plugins under plugins/

if you have anything custom there, then you will need to check what they do.

If no custom things found, then check logs under /var/log/directadmin/ for more lines mentioning exim.bubblewrap.conf.