admin backups not showing (server to server transfer)

zmeister

New member
Joined
Dec 29, 2015
Messages
3
Hello,

I have an issue where admin backups (Admin Backup/Transfer) from a different server are not showing on the new server.

1. I select a Local location "/home/admin/admin_backups/" and hit "Update" button.
2. "No Data to Show" is shown under step 3 (Location: /home/admin/admin_backups/)

I tried absolute path ending with slash and without with no luck.

Permissions:

/home/admin/admin_backups folder:
drwx--x--x 2 admin admin 4096 Dec 30 08:05 admin_backups

Example user backup files (in /home/admin/admin_backups):
-rwxrwxrwx 1 admin admin 5414241158 Dec 30 07:27 admin.root.admin.tar.gz
-rwxrwxrwx 1 admin admin 651698 Dec 30 07:27 reseller.admin.someuser.tar.gz
-rwxrwxrwx 1 admin admin 495125 Dec 30 07:27 user.admin.anotheruser.tar.gz
-rwxrwxrwx 1 admin admin 233395948 Dec 30 07:28 user.admin.yetanotheruser.tar.gz

Debug mode:

Post string: action=update_files&where=local&local_path=+%2Fhome%2Fadmin%2Fadmin_backups&ftp_ip=&ftp_username=admin&ftp_password=xxx&ftp_path=%2F&ftp_port=21&ftp_secure=no
Checking referer http://my.server.com:2222/CMD_ADMIN_BACKUP to my.server.com:2222
Referer check passed: my.server.com=my.server.com 2222/CMD_ADMIN_=2222
Command::doCommand(/CMD_ADMIN_BACKUP)
FormCheck::isDomain: denied on null or empty domain:
Command::doCommand(/CMD_ADMIN_BACKUP) : finished
Command::run: finished /CMD_ADMIN_BACKUP
^C


Anyone know what may be causing this?

I've used this method before and it worked flawlessly. I would appreciate any help!

Thanks,

zmeister
 
To add on to the issue:
  • Tried generating a backup on the new server - DA returned a message "admin" account doesn't have permissions to /home/admin/admin_backups, so:
  • I tried running set_permissions.sh in attempt to fix the permissions. This didn't fix the issue.

I haven't found a fix for this and decided to reinstall the server OS and DA (since the server was an openVZ based VPS, it was easy). Followed exactly the same procedure in OS/DA set up and it all worked fine.

I would have liked to debug this further but didn't have time or resource to.
 
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