Solved An error occurred during the backup

[bibiugly]

Sorry to bother you guys.
I use multiple DirectAdmin servers. But this is my first time getting this error. Today I got an error when I tried to add a user backup.
Here is the message I received:

Unable to lock the 'vuzotq' account actions:
User's System Quotas set
Error locking the User 'vuzotq' actions lock file due to existing lock created on Mar 30 02:45:01 2021. Some other process may be doing work on this account.

Have I found the following error:

[root@hv10 admin_backups]# tailf /var/log/directadmin/errortaskq.log
2021:03:30-02:50:02: User::lock_actions: Error locking the User 'vuzotq' actions lock file due to existing lock created on Mar 30 02:45:01 2021.
2021:03:30-02:50:02: Current location: License::read() : User('vuzotq')::readFile() : finished
2021:03:30-02:55:02: User::lock_actions: Error locking the User 'vuzotq' actions lock file due to existing lock created on Mar 30 02:45:01 2021.
2021:03:30-02:55:02: Current location: License::read() : User('vuzotq')::readFile() : finished
2021:03:30-03:09:02: User::lock_actions: Error locking the User 'vuzotq' actions lock file due to existing lock created on Mar 30 02:45:01 2021.
2021:03:30-03:09:02: Current location: User::setQuota(0) : vuzotq : User('vuzotq')::readFile() : finished

Hope you can help me, I am in desperation right now.
Sorry my english is too bad. I use Google translate.

 

[factor]

Is the user over quota? The backup wont run if the users quota is full or within a certain %. I think the default is 90%

 

[bibiugly]

Is the user over quota? The backup wont run if the users quota is full or within a certain %. I think the default is 90%

Thank you for replying to this article.
The user's quota is still there, and I backed up with the administrator account and got the error.

[root@hv10 ~]# df -h
Filesystem      Size  Used Avail Use% Mounted on
devtmpfs         63G     0   63G   0% /dev
tmpfs            63G  5.6M   63G   1% /dev/shm
tmpfs            63G  242M   63G   1% /run
tmpfs            63G     0   63G   0% /sys/fs/cgroup
/dev/sda3       2.2T  537G  1.5T  26% /
/dev/sda2       976M  168M  742M  19% /boot
/dev/sda1      1022M   12M 1011M   2% /boot/efi
tmpfs            13G     0   13G   0% /run/user/0
[root@hv10 ~]#

Do you still suggest any other solution.

 

[sufiyanshaikh]

Maybe this can help

Scheduled admin backups not running (not running when initiating manually either)

Hi, As of 2 days ago, my scheduled admin backups are not running. There is an entry in the cron log but no messages to give an error or to say the backup was successful. when I run it manually, i get a file lock error Error locking the User '[user redacted]' actions lock file due to existing...

forum.directadmin.com

 

[bibiugly]

Maybe this can help

Scheduled admin backups not running (not running when initiating manually either)

Hi, As of 2 days ago, my scheduled admin backups are not running. There is an entry in the cron log but no messages to give an error or to say the backup was successful. when I run it manually, i get a file lock error Error locking the User '[user redacted]' actions lock file due to existing...

forum.directadmin.com

I check the file task.queue.da.tmp and see the following content, should I empty this file and try backing up again?

[root@hv10 data]# cat task.queue.da.tmp
action=backup&id=1&owner=admin
[root@hv10 data]#

 

[sufiyanshaikh]

Try this:

The fix is to simply delete the file user.action.lock in /usr/local/directadmin/data/users/<user> folder.

rm -f /usr/local/directadmin/data/users/<user>/user.action.lock
Where <user> is the user account you want to backup.

Try backing-up again.



Ref: https://linu.tech/tech/web/server-h...ror-unable-to-lock-the-admin-account-actions/

 

[bibiugly]

Try this:
The fix is to simply delete the file user.action.lock in /usr/local/directadmin/data/users/<user> folder.
rm -f /usr/local/directadmin/data/users/<user>/user.action.lock
Where <user> is the user account you want to backup.
Try backing-up again.
Ref: https://linu.tech/tech/web/server-h...ror-unable-to-lock-the-admin-account-actions/

I tried, but in /home/admin/admin_backups still create a directory containing user settings and database, there is no source.
I think I should wait about 30 minutes as the instructions you provided, and try again later.

 

[bibiugly]

Try this:

The fix is to simply delete the file user.action.lock in /usr/local/directadmin/data/users/<user> folder.

rm -f /usr/local/directadmin/data/users/<user>/user.action.lock
Where <user> is the user account you want to backup.

Try backing-up again.



Ref: https://linu.tech/tech/web/server-h...ror-unable-to-lock-the-admin-account-actions/

I just combined your tutorial and the following tutorial, everything should be working fine:

https://help.directadmin.com/item.php?id=29

 

[sufiyanshaikh]

I just combined your tutorial and the following tutorial, everything should be working fine:

https://help.directadmin.com/item.php?id=29

Thanks for the update bibiugly.