If you mean the ftp log I am not sure how to access it. I do not know how to access files via ssh and I am not able to view the logs via DA. (Don't know why)
Is the account listed in the /etc/proftpd.passwd file?
No matter what I do it will not accept the password I create when I set up the FTP account. The thread you pointed me to had some promise but the author of the post never says how he fixed the problem.
Yes, I know. I have hired several in the past and all have simply been either incompetent or lazy. (Please don't be offended. This does NOT mean all server admins. Just all the ones I have hired.) The most recent experience is why I am now having these problems. This reseller account was created by a server admin who messed things up and thus is no longer my server admin.