directadmin doesnt send emails + ftp connection problem

[slasi.net]

Hi to all,

i have some problems with direct admin and i realy hope that someone can help me to solve it.

when i open new account in direct admin, the new user doesnt get an email but the system gives a message that email was sent.

second problem is with ftp connection, it takes more then 30 second to connect to the server and some customers cannot connect at all.

any help with thise issues will be very appreciated.

thank you

ori

 

[toml]

For the emails, look at the servers log file (/var/log/exim/mainlog on RH based systems). If it says it was accepted by the remote system, then it was, and I would assume the remote system was blocking/deleting the email.

A lot of systems won't accept email when a few things aren't setup properly, such as reverse DNS.

The ftp problem could also be a DNS problem, if the UseReverseDNS setting is on, it will attempt to do a reverse lookup on the connecting host, and that could take time. As for some not working at all, they could just be them timing out before the server times out and responds. Try looking for a firewall setting that might be blocking DNS (port 53) in both directions. That could make DNS time out all the time.

 

[slasi.net]

hi,

thank you for your post, for the ftp problem i have found the solution. i am using ip table on the server therefore i need in the ftp session to change the decleration of" use passive mode" to desable.
this solve the problem to connect to ftp.

the email problem, i will chack the log files and see what i can learn from it.

thanks

ori

 

[nobaloney]

If you use either KISS or APF as your firewall to control iptables, you'll be able to use passive ftp.

Your symptoms sound as if your /etc/resolv.conf file may not contain the IP# of a working caching (resolving) nameserver.

What do you get when you try (from the command line):

nslookup directadmin.com

???

Jeff