Hi Javier,
I'm sure I speak for everyone who is subscribing and paying you for the skin. We pay for the skin in hopes that you will have the financial capacity to allocate the adequate resources to keep the skin up to date.
Are there not enough clients/subscriptions to support its development? It really is a fantastic skin so I would hope so.
As for me and my business, my clients do not care if I'm busy with other things when they need their work done - especially when it's delivered after a previously promised date with no new ETA in mind.
I know that these comments add stress to you - and it's stress that I and I'm sure many of us live with every day serving our clients - so I do understand where you are at and hope you understand where we are at as well.
But there are certain to be other changes and additions to DA. If the skin is consistently weeks or months behind on these features then we are limited in our ability to offer them to our clients. And when these are offered by competitors and not us, we are at risk of losing clients because the clients may decide to leave us for another host who does offer them. At that point our only alternative is to go with another skin or the default skin which isn't as visually appealing.
Switching skins all the time is an awful practice because then clients lose the feel of consistency and stability - which is probably the #1 important thing when offering hosting services.
I hope you understand.
Best,
John