I am trying to create a backup of a site for a customer. I have the .tar.gz file, and I've placed it in the public_html directory. I have tried linking directly to it www.domain.com/file.tar.gz but I get a Forbidden error. I also tried linking to in from an html doc - same outcome.
I guess I have two questions:

1 - Maybe the problem is the .tar.gz file extension - so can I somehow convert that to a .zip file? (without downloading, opening, re-zipping, uploading, etc)
2 - How can I easily provide access to this backup file, so my old customer can download it and do "whatever" with it? (again, without me having to up/download, etc)
Thanks!
B
I guess I have two questions:


1 - Maybe the problem is the .tar.gz file extension - so can I somehow convert that to a .zip file? (without downloading, opening, re-zipping, uploading, etc)
2 - How can I easily provide access to this backup file, so my old customer can download it and do "whatever" with it? (again, without me having to up/download, etc)
Thanks!
B