Help

[RehanM]

Hey.

So i have an admin account that is using a domain from the admin panel all i can do is change the dns records of that domain but i want to add subdomains email accounts etc how do i do this?

 

[RehanM]

when i go to the user section to setup that domain it says it already exists

 

[Richard G]

If you want to add subdomains, you must not use the add domain function but the function to add subdomain.
Subdomains and email accounts can be created from user level.

From admin level, you can switch to user level, which has all kinds of other options, like email and subdomain and database and more. There is a seperate option for creating subdomains, so don't use the domain setup option for that.

 

[RehanM]

But the domain that I used to setup direct admin i can't use it I go to fns administration and I csn exit dns records from there and I csn go to file manager though even when I go to the user section the domain I used to setup direct adnin is not there and I can't add emails and subdomains

 

[RehanM]

If you want to add subdomains, you must not use the add domain function but the function to add subdomain.
Subdomains and email accounts can be created from user level.

From admin level, you can switch to user level, which has all kinds of other options, like email and subdomain and database and more. There is a seperate option for creating subdomains, so don't use the domain setup option for that.

 

[Richard G]

I csn go to file manager though even when I go to the user section the domain I used to setup direct adnin is not there and I can't add emails and subdomains

Try switchting to enhanced theme and see if you can see it there.
Is this a personal license? Do you only have admin as the only account present?

 

[RehanM]

I have 1 admin which is me its my license I csn use all my other domains correctly with emails and subcontinent but the domain I added as the Web server I cant

 

[Richard G]

but the domain I added as the Web server I cant

You mean your default domain? You didn't change anything manual in /var/www/html or anything like that correct?
Or did you change the default domain later on?

 

[RehanM]

I did not change anything

 

[Richard G]

Then I don't know. Is this a freshly installed server? If yes, you could try to remove the domain and then add it again.

 

[RehanM]

I can't add it in the first place it says it already exists

 

[Richard G]

Have you checked all appropirate files via SSH? Must be some reference to it if it says it exists.

 

[RehanM]

Hey i looked online you cant edit the web server domain that was added by default this is now solved.

 

[Richard G]

Where did you find this? Because I get the impression somethings is really off.

 

[RehanM]

I searched up "can't edit subdomaond on default domain"

 

[Richard G]

That's something completely different then what you were asking and saying.