IMAP: root works, [email protected] doesn't

[Aaxklonp]

Dear DirectAdmin users,

I'm trying to setup the email system with multiple users per domain. For example:
[email protected]
[email protected]
[email protected]

I'm able to connect to the root users' IMAP using:
username: myusername

But I'm not able to connect the other users' IMAP using:
username: [email protected]

My /var/log/mail.log shows the following error:

imap-login: Internal login failure (pid=14087 id=1) (internal failure, 1 successful auths): user=<[email protected]>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, mpid=15659, secured, session=<pzijK+XxmwB/AAAB>

Can you tell me what I'm doing wrong?
Thanks in advance!

Best regards,

Aaxklonp

 

[ditto]

Have you installed dovecot and exim using custombuild? Try:

cd /usr/local/directadmin/custombuild
./build update
./build versions (to see what versions you have of dovecot and exim)
./build exim
./build dovecot

 

[Aaxklonp]

Thank you very much for your quick and great answer!
I don't know what I just did, but it now works, even when I create new accounts

Thanks!!