First no one wants to complain. You have worked hard and it looks good.I'm not sure why couldn't the complaints just be solved
Second there is always someone to complain (I apparently am one, I like to think of it as constructive)
Third well with a 1000 opinions it will never be perfect..
Forth ... ok there is no 4th. I dont like this numbering stuff..
Admin = Tech person. If someone said Apache you think of a Web Server
User = Your non tech oriented spouse or mother. If someone said Apache you think of a Cowboy movie with John Wayne
I think in general you have 2 Major sides of the Process.. The Admin side and the User side.
Admins like easy, fast, distraction free and simple.
Users like easy, fast, distraction free and simple with Icons
Seems like admins tend to like text and logical groupings
User like things they think of and it's not like the admin side.
They want it Logical and simple
File Manage Icon
A big flashy sign saying do this it will make the system work for you..
Not sure this helps. I personally dont like the standard enhanced it looks Old..