Message system send from name

[Djunity]

Hi all,

I would like to hear what the toughts off others are on the following.

Loads of you i think renamed the admin user to a less obvios admin name for security reasons.
If a user for example views a message in the message system in the blue footer bar (enhanced template) the sender name is printed aka From: admin

This way people see what the admin user of the system is, my opinion is you can never trust your customers for 100% there will always be someone who will try to do something.
Or worse a customer account gets hacked and the hacker will see the admin name.

So in my opinion this is all tho its small its a security risk, so should globaly in da a fixional name to be used or just admin in all cases.

Im currious on your thoughts about this.

 

[zEitEr]

Hello,

We've moved to use an external support helpdesk instead of built-in.

 

[Djunity]

Hi Alex,

We also use an external ticket system but the inbuild message system is still active so there you can still see it.

 

[zEitEr]

Will it help if you Login as admin/reseller => switch to an user level => Account Info/Stats => Change Name => Click save Name ?

 

[Djunity]

It does change the value name in the hyperlink but not the link name it self thats still the fisical admin name, also strange is that it is a hyperlink but you cant use it