Moving Users Between Reseller Problems

datdesi

New member
Joined
Dec 11, 2011
Messages
3
Hi guys,

I am having a bit of a problem with direct admin. I have to move users between resellers and had successfully done so by first changing the creator value from each user.conf file to be moved as well as removing users from the reseller list of the old reseller and adding them to the reseller list to the new reseller. I then checked direct admin and it was all there and good to go. I then noticed an option for that exact same thing I did..........stupid me......I had to do some for some other reseller accounts as well, so I decided to use that method instead of ssh. I started doing it and then this came up
Code:
Error Moving Users

Details

Script Error: File /usr/local/directadmin/data/users/(reseller)cron=OFF/users.list does not exist. Can not continue.

What is wrong with that.

Also, since I have started moving clients over, I always get an error trying to run backup. Here it is.
Code:
Unable to write /home/(reseller)/user_backups/(user)/backup/(domain)/email/passwd : Unable to get Lock on file


Error reading /home/(reseller)/user_backups/(user)/backup/(domain)/domain.conf to insert local_domain & private_html_is_link: Unable to open /home/(reseller)/user_backups/(user)/backup/(domain)/domain.conf for reading.

Error writing /home/(reseller)/user_backups/(user)/backup/apache_owned_files.list : Unable to open file for writing

Error Compressing the backup file /home/(reseller)/user_backups/(user)/backup/home.tar.gz : /bin/tar: /home/(reseller)/user_backups/(user)/backup/home.tar.gz: Cannot open: Permission denied
/bin/tar: Error is not recoverable: exiting now

gzip: stdout: Broken pipe
/bin/tar: /home/(reseller)/user_backups/(user)/backup/home.tar.gz: Wrote only 8192 of 10240 bytes
/bin/tar: Error is not recoverable: exiting now

It does that for each user I choose to backup. Thanks in advance for the help!
 
I think you have a file named (reseller)cron=OFF in /usr/local/directadmin/data/users. Please remove it.
 
Hi smtalk,

Thanks for the speedy reply. The problem is there is no folder with (reseller)cron=off. Just the folder for the (reseller).
 
I think you might be confused. By me saying (reseller) that is an actual resellers username.
 
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