Not pleased at all !
Hi,
I have to say (after needing a OS and DA reinstall because of hard disk failure) that I am extremely unhappy with the speed of Direct Admin, as they needed 5 hours to reinstall the whole thing which I think it is unacceptable when you are addressing the hosting market.
When you need a restore and the datacenter staff have to wait almost 5 (five) hours for DA staff to solve a installation problem this means for me that the service offered through the datacenter is not at a high level.
Just my humble opinion. If you don't cover 24/24 do not sell a control panel...and definitely, after this event my next server will not be a DA one.
Catalin
Hi,
I have to say (after needing a OS and DA reinstall because of hard disk failure) that I am extremely unhappy with the speed of Direct Admin, as they needed 5 hours to reinstall the whole thing which I think it is unacceptable when you are addressing the hosting market.
When you need a restore and the datacenter staff have to wait almost 5 (five) hours for DA staff to solve a installation problem this means for me that the service offered through the datacenter is not at a high level.
Just my humble opinion. If you don't cover 24/24 do not sell a control panel...and definitely, after this event my next server will not be a DA one.
Catalin
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