Problem installing plugin - please help

W

wombat

Verified User
Joined
Jun 19, 2004
Messages
23
Hi I am trying to install the Installatron plug-in, but I have struck a rather strange problem. My admin password is not being accepted by the plug-in manager password field. One thing to note is that I have previously changed my admin password in shell ( not through the DA interface ). Could this be the cause? Even then, the new password works fine to log-in to DA, its only the plug-in install that's not accepting. Also, my root login pass is different to the admin user pass. I have tried both, neither seems to work.

:confused: :confused: :confused:
 
Hey,

From the link above...

-- Start quote --

The passwords being passed to DA from the 2nd section of the Plugin Manager are posted using the

enctype="multipart/form-data"

encoding to support the file upload. Some passwords are being encoded in such a way that DA cannot decode them.

Workaround: change your password to a simple format (plain ascii a-zA-Z0-9) temporarily when using that portion of the plugin manager.

-- End quote --

David
 
Hello again, I have changed my admin password in DA to contain only alpha-numeric chars., I can log-in using the new password no problem, but the plugin-install is still rejecting me. I am running DA on FreeBSD 4.8, DA version 1.22.1 ( if that info is any help ) Thanks for any sugestions.

:(
 
Yes, upgrading DA might possibly help (I will try ... but have to catch a plane in 2 hours), as far as iTron goes, that is what I am trying to install. The issue seems to be more that my password is simply not being accepted, so it never gets as far as installation. If there is some char encoding problem like mentioned previously ... I am using Safari on OS X - (I don't have IE) could perheps that be somehow POSTING the pass incorectly encoded? Any Safari - OS X users here?
 
Hey,

I understand...

The iTron 2.3rc3 release addressed the in_array problem that you may be seeing... It's the same problem John referenced above...

So, best bet may be to upgrade DA to 1.222 and then try the iTron install..

Best of luck.

David
 
still no luck ... upgraded to 1.222 but still getting: "The password provided is not correct" error. Ok will be back in about 28 hours, if any one has any suggestions in the meantime, will be mostly appreciated. After that I will try perheps using IE on my friends windows machine ?
 
Hello,

It's a DA decoding issue alone (nothing to do with a plugin bug). Try just a plain text (no numbers) password.. and failing that try a different browser. I'll be fixing the decoding for the next release.

John
 
Hey,

Dang, wonder why Phil mentioned it with regards to iTron...

"iTron v2.3rc3 is up fixing the "in_array" bug."

Oh well... sorry bout that.

David
 
Ok success now. I have used Mozzila on OS X and that has worked. So the encoding problem seems to be Safari related
 
Seeing the same thing here in Safari 2.0 on Tiger. Works fine in Firefox though.
 
Still a problem

This is still a problem in safari - 2 years later! Anyone going to fix it? DA people?
 
What version of DA and Safari are you using? It seems to be working here in DA 1.28 and Safari 2.0.4.
 
weird - using the same and doesn't work for me. used firefox in the end and worked fine... hmm
 
Safari problem confirmed 1/12/2007

Using DA 1.28.6 and Safari 2.0.4(419.3) on OS X 10.4.8.

The plugin manager still does not accept the admin password.

Works perfectly using Firefox, though.
 
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