[release] Installatron v2.0

We have had to remove iTron because after install the load average shot up from 2 to 30 and brought the server to a standstill almost. We had to 'kill' the app for the server to return to normal.

Any ideas?


Neil :D
 
When you say you had to kill it, do you mean you killed the DirectAdmin process?

When you *first* install Installatron, it will download and cache all the supported scripts to your server. That's about 36meg at the moment, and that process can increase the load for a while depending on how fast your server's connection is to various backbones.

But it still shouldn't take all that long, and it shouldn't increase the load to 30 (unless you're running out of ram or something?).

I can't think what else would cause that load. Installatron basically just does file manipulation, so you'd need like 100 users trying to install one of the big scripts all at the same time to get a 30 load, and even then it would only be short term.

The only explanation that I can think of is that it is running out of ram during the script caching. I imagine a server that has a load of 2 is pretty close to maxing out its resources.

Phil will be able to offer more suggestions on the technical side.

Row.
 
Yes, we killed the DA process.

I would be surprised if it is ram related. This server has 1GB of ram.


Neil :D
 
1gig of ram for a server thats on a load of 2 doesn't sound a lot to me, but it's probably unlikely that's the cause.

Another idea might be to double-check that you've assigned the correct IP number to the license. If your server is configured to have a different IP for directadmin than the server then you need to enter the DirectAdmin server IP.
 
Recently upgrade via the DA CP and this is the installatron error I get "PHP not compiled with zip extension. Please recompile."

How do I fix this? Thanks!
 
l0rdphi1 said:
Hello Neil,

Contact us with your server's root and DirectAdmin login details. I'll then sort this out.

Thank You, Phi1.

I sent a message on the contact link above. But have yet to receive a reply. any news?

Neil :D
 
We have done all that is required. We have reinstalled on numerous occasions, yet the download creates very high abnormal server load and cpu usage was very high and have to kill the process.

To prove a point we downloaded another large file 20mb and there was no impact on server load (0.3) and cpu was running normal?!

Has anyone tried an install from scratch with version 2.3rc1 . This i what we are installing with.

We have had the s/w for 2 weeks now and still cant get it installed.


Neil :D
 
I've checked with a lot of other users and no one to date has experienced the same symptoms that you have. Which is why I assumed it was just normal behavior for a low-spec server, but I was talking to Phil earlier and he still suspects it has something to do with the way your server is set up.

BTW, we'll be resetting all the license start dates soon, so until then this is basically free time. It's these odd server incompatibilities that are most difficult to resolve but they are important to deal with.

I'll send you an email.

Rowan.
 
I wouldn't exactly say our server is 'low-spec':

AMD Athlon(tm) XP 2600+
1Gb DDR RAM
4x160Gb SATA150 setup Hardware RAID5 with 1 as hotspare
3ware 8506 Raid controller
Redhad 9.0
DirectAdmin 1.22.2

Server load average: 1.00


When you say issues with our server setup up, in what respect? We have followed all the requirements?

Neil :D
 
We haven't been able to guess what would cause high loads during the script downloading though. It's just a PHP script that uses PHP's file_contents_get function to download a file from a URL. Is your server config completely DirectAdmin-standard? Running the latest PHP?

It's one of those things I think will take some trial and error to pinpoint a cause. Theoretically speaking, it shouldn't happen. ;)
 
hostpc.com said:
Newest updates from you - yeilds a new package and now the clients are seeing:

No packages exist.

Any off the cuff ideas?

Have you tried re-grabbing all the latest packages/updates from the itron admin panel?

Chris
 
Hello,

Has anyone set up their groups to allow users access to any packages? :) (See hostpc's post here)

As of iTron rc2 and rc3, groups are completely redesigned: groups now feed directly off your DirectAdmin packages. When you create a DA package, you are also creating an iTron group. iTron groups may then be assigned packages via iTron's group editing interface.

I suppose all groups should default to all-scripts-enabled for all users and groups. I'll change this for an upcoming release.

Thank you, Phi1.
 
Last edited:
A sudden change to turn everyone OFF is very discouraging... What was working, now isn't. It's going to take considerable editing for 8 packages on 8 or 9 servers...
 
There is not much we can do about that, I do apologize.

However, when upgraded to rc4: all packages will default to ON and there will be an option to apply one group's script selection to all groups on the respective server.

Phi1.
 
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