Site down, cant start DA, weird error

chwba

Verified User
Joined
Dec 23, 2019
Messages
37
Hello,
We tried changing my servers IP and afterwards DA would not start up anymore. We have already reverted to the old IP now but it still wont start.

In the error log i see only:

2020:05:10-02:38:07: error loading certificate key │
2020:05:10-02:38:07: error:00000000:lib(0):func(0):reason(0)

Please help
 

bdacus01

Verified User
Joined
Jul 22, 2017
Messages
1,036
Location
Murfreesboro
Did you change IPs? If yes you need to update the license info on your account at DA client portal. Or have your host fix it if you got it with your server.
 

smtalk

Administrator
Staff member
Joined
Aug 22, 2006
Messages
9,080
Location
LT, EU
error loading certificate key
This might mean your certificate/key isn't available anymore in /usr/local/directadmin/conf. Try ssl=0 in directadmin.conf, it should be able to start without ssl, then just re-generate SSL certificate after as documented in help.directadmin.com.
 

chwba

Verified User
Joined
Dec 23, 2019
Messages
37
Ok fresh install on centos 8.1, directadmin installed. On login i see a popup: Unable to execute your request A valid file was not found Check done running as cb_plugin Custom build shows "unable to execute your request" in the gui as well.

Also phpmyadmin cant be reached for some reason. any hints?

EDIT: tried reinstalling directadmin again now, no change :\
EDIT2: 3 admins and 12 hours later, the site is working again, i will try to figure out the cause and post it here for reference
 
Last edited:
Top