suspended page - error 403 forbidden

[nem]

When suspend an account i get the page:

ERROR 403 - Forbidden

showing... Why is that? What file should be in the:

/domains/suspended/... directory? I have put in there a index.html including a logo.

 

[nobaloney]

Make sure you index.html and any image files are world readable.

The /home/resellername/domains/suspended directory should be owned by reseller and chmodded 750 and the index.html and other files should be owned by reseller and chmodded 644.

(If the index.html and other files are chmodded 755 they should still work, but that's not needed.)

Jeff

 

[nem]

<Problem solved> ... Thanks.

 

[jkrachter]

hi,

i'm having the same problem. User has been created by logging in as admin --> reseller options --> add user
when i now choose suspend i get:
-
Forbidden
You don't have permission to access /~klant1 on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
-
checked the /home/admin/domains/suspended folder:

drwxr-xr-x 2 admin admin 4096 Jun 3 13:12 suspended
-rwxr-xr-x 1 admin admin 205 Jun 3 13:12 index.html

 

[nem]

Check permissions, put it on chmod 777.

Also check the filename is correct: index.html within the /domains/suspended/ directory.