Unrouteable address: system accounts can not receive email

C

corneyl

Verified User
Joined
May 5, 2015
Messages
19
Hello!

I've a strange problem on my server running DA. Forwarders and mailboxes work as they should, only the default system accounts (e.g. [email protected]) can not receive any mail.
E-mail headers:
Code: 
1YpYjF-0004HB-G5-H
mail 8 12
<>
1430816485 0
-ident mail
-received_protocol local
-body_linecount 28
-max_received_linelength 72
-allow_unqualified_recipient
-allow_unqualified_sender
-frozen 1430816485
-localerror
XX
1
[email protected]

140P Received: from mail by server.domain.com with local (Exim 4.84)
	id 1YpYjF-0004HB-G5
	for [email protected]; Tue, 05 May 2015 11:01:25 +0200
058  X-Failed-Recipients: [email protected],
  [email protected]
029  Auto-Submitted: auto-replied
054F From: Mail Delivery System <[email protected]>
021T To: [email protected]
059  Subject: Mail delivery failed: returning message to sender
050I Message-Id: <[email protected]>
038  Date: Tue, 05 May 2015 11:01:25 +0200

E-mail Body Chunk
Code: 
1YpYjF-0004HB-G5-D
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  [email protected]
    Unrouteable address
  [email protected]
    Unrouteable address

Log:
Code: 
2015-05-05 11:01:25 Received from <> R=1YpYjF-0004H3-Ec U=mail P=local S=1315 T="Mail delivery failed: returning message to sender"
2015-05-05 11:01:25 routing failed for [email protected] F=<>: Unrouteable address
2015-05-05 11:01:25 routing failed for [email protected] F=<>: Unrouteable address
*** Frozen (delivery error message)

I have checked mx records, dns records, nameservers etc., but i don't think it's a problem with resolving the domain.
Anybody an idea what this can be?
 
Nobody a clue what it can be? How can a local mail address be unrouteable?
I also did a reset of the file permissions, but no effect.
 
Not assigned to a user, but when i go to admin level -> DNS administration the domain is there, and has no local data, but it does have local mail.
The strange thing is, that when i make a new mail box it works fine (on the same domain). Only the system accounts do not work, also not for other users with their own domain.
 
Usually this issue appear when a domain with the same name of the hostname exist in DA.

I use to not use that email address or create a forwarder to redirect it in another valid email.

Maybe DA Staff or somenone else would have some ideas on how to investigate and solve this :)

Regards
 
Sorry, it took a while, but here is the result (mail address is changed back to [email protected] to prevent spam):

Code: 
2015-05-14 15:07:32 cwd=/home/admin 3 args: send-mail -i [email protected]

2015-05-14 15:07:32 1YssrM-0003nn-3X <= [email protected] U=admin P=local S=462 T="test" from <[email protected]> for [email protected]
2015-05-14 15:07:32 1YssrM-0003nn-3X ** [email protected] F=<[email protected]>: Unrouteable address
2015-05-14 15:07:32 1YssrM-0003nn-3X ** [email protected] F=<[email protected]>: Unrouteable address
2015-05-14 15:07:32 1YssrM-0003nn-3X Completed

+++ 1YssrM-0003nv-5R has not completed +++
2015-05-14 15:07:32 1YssrM-0003nv-5R <= <> R=1YssrM-0003nn-3X U=mail P=local S=1314 T="Mail delivery failed: returning message to sender" from <> for [email protected]
2015-05-14 15:07:32 1YssrM-0003nv-5R ** [email protected] F=<>: Unrouteable address
2015-05-14 15:07:32 1YssrM-0003nv-5R ** [email protected] F=<>: Unrouteable address
2015-05-14 15:07:32 1YssrM-0003nv-5R Frozen (delivery error message)
 
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