View Emails in folders

IT_Architect

Verified User
Joined
Feb 27, 2006
Messages
888
Problem: Customer calls and says one of its virtual email users has a massive issue with SPAM. They shut down their account so they don't get driven nuts. How can I view what is in that without turning it back on and getting the password from the customer?

Thanks!
 

zEitEr

Super Moderator
Joined
Apr 11, 2005
Messages
13,853
Location
GMT +7.00
Hello,

If emails are not encrypted you can review them using SSH, they can be found under /home/<username>/imap/ Potentially you might copy them to an account under your control.
 

IT_Architect

Verified User
Joined
Feb 27, 2006
Messages
888
Potentially you might copy them to an account under your control.
I'm embarrassed I didn't think to do something so simple and obvious. SSH wouldn't be useful, but copying them to a folder of mine would have been perfect. I ended up resetting their password so I could use their account, which was completely unnecessary, duh. LOL! I'll climb back under my rock again.

Thanks!
 
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