View Emails in folders

[IT_Architect]

Problem: Customer calls and says one of its virtual email users has a massive issue with SPAM. They shut down their account so they don't get driven nuts. How can I view what is in that without turning it back on and getting the password from the customer?

Thanks!

 

[zEitEr]

Hello,

If emails are not encrypted you can review them using SSH, they can be found under /home/<username>/imap/ Potentially you might copy them to an account under your control.

 

[IT_Architect]

Potentially you might copy them to an account under your control.

I'm embarrassed I didn't think to do something so simple and obvious. SSH wouldn't be useful, but copying them to a folder of mine would have been perfect. I ended up resetting their password so I could use their account, which was completely unnecessary, duh. LOL! I'll climb back under my rock again.

Thanks!