webalizer not updating...some sites

[shin0bi]

Hi All,


I have an issue with several servers...for a few sites. Every now and then webalizer doesn't update a site's usage stats and I need to re-tally the sites usage in order for webalizer to correctly display stats...I'm not sure what to do.


thanks

 

[jmstacey]

Are you saying that if you manually execute the tally command, stats will update but it doesn't work on it just doesn't work period?

 

[shin0bi]

thanks for your response.


It works automatically (retally) for most sites, however there are a few that get missed. I can manually retally the missed sites and everything is okay again, but I've been seeing more instances where sites stats don't get retallied.

Thanks again,

 

[shin0bi]

bump

Still can't figure this one out, any help is appreciated.


Best,

 

[S2S-Robert]

Could you give us some background info on the domains not being tallied? Do they have huge amounts of traffic?

 

[shin0bi]

Hi Thanks for your response, the sites are medium traffic sites their bandwidth uses range anywhere from 7-15GB of bandwidth per month.

 

[shin0bi]

If you need more detailed information regarding the stats let me know.

 

[S2S-Robert]

well I know probably as much as you do, but I'm just trying to figure out what's going on.

Are the stats always the same domains that aren't being tallied? Did you have a look at the log files to see if they are correctly rotated? Are the permissions on the logfiles correctly set?

 

[shin0bi]

the problem affects different sites on different servers all of them running the same version of directadmin. The servers are running DA v.1.23.0 and compiled for RH9.0. The log files are being rotated and the permissions/ownership are correct.

Thanks again for your help

 

[shin0bi]

Hi Guys,


Still can't figure this one out. However, the webalizer issue didn't occur until the update 1.23.0.

Again, thanks for the assistance.

 

[freebsd]

fix

Hi all,

I had this same problem. This solved it for me, change user and domain to suit your needs:

cd /usr/home/user/domains/domain.com/stats
mv webalizer.current webalizer.current.bak
/usr/local/bin/webalizer -p -n domain.com -o /home/user/domains/domain.com/stats /var/log/httpd/domains/domain.com.log

If the output includes something like "12537 records in 0.05 seconds" then it is probably fixed - view the webalizer stats output to verify

 

[shin0bi]

Thanks I'll give that a try.

 

[shin0bi]

That worked! Thanks again.