2 of 1 accounts currently exist.

FHR

New member
Joined
Dec 30, 2019
Messages
4
Hi,

I tried creating a new user and - as expected given my license level (Personal), it errored out.

However, it completely locked the panel. I can't do anything useful, as I always get this error message:
License limits exceeded
2 of 1 accounts currently exist.

"Show All Users" under "Admin" seems to suggest that only one user exists - "admin". Looking into various files like "show_all_users.cache", it also seems like there's only one user present.

I tried:
- Resetting the license
- Restart the software multiple times
- Relogging-in
- Updating to the latest DA version

To me it seems like a bug with the panel itself.

Kind Regards,
Filip
 

urgido

Verified User
Joined
Oct 28, 2008
Messages
378
Personal license are justo for one user in this case "admin". You need to add your domains under admin's account. (My reply Is based on similar posts that I've seen here).

Regards
 

FHR

New member
Joined
Dec 30, 2019
Messages
4
Yea, except there is only one account according to all available metrics.
 

DirectAdmin Support

Administrator
Staff member
Joined
Feb 27, 2003
Messages
8,987
I've updated the pre-release binaries to exclude that case. If anyone hits that error, please grab the pre-release (basically just ensure compile time is newer than ~"Compile time: Dec 31 2019 at 12:18:48". (give or take a few minutes)

John
 
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