but I changed it to a user using a guide somewhere here on DA Forums.
There you go, that's where your problem begins.
The guide for cPanel to DA as far as I know is not really for transfers to personal licenses but you can use it, however, the only user on a personal license is admin.
So you should have been changing it not to a user, but to admin. However, then your admin account would have been overwritten.
Shortly said, if already an admin account is present, it's not possible anymore to import any other user account because that is not allowed.
The only way to import is to do it manually (or overwrite admin).
This however does not fix anything for you. If you still have the backup from the former reseller account you want to import the domain from, then you might have a look if you can remove the user account from DA manually.
Use on your own risk!! Login via SSH and:
see if a user exists, for example theo then:
which should remove the account from the system (if present).
Code:
cd /usr/local/directadmin/data/users
delete any user present which is NOT admin.
Code:
cd /usr/local/directadmin/data/domains
see if the users domain(s) is/are still present, if yes remove it.
You might also want to login as da_admin to phpmyadmin, and delete any database of that user if present.
And check /home if only admin is present and not that user anymore (should be gone after userdel command above).
Just to be sure:
Code:
service restart directadmin
Have a look if the problem persists.
If all is fine now, you have to create the domain from admin account.
From the backup, restore the public_html manually (can easily be done with Midnight Commander).
Do not forget to chown to admin:admin afterwards.
Extract the mysql database from the backup and restore it either via phpmyadmin or ssh mysql command.