websitetests is not a valid username [Urgent help needed]

sufiyanshaikh

Verified User
Joined
Aug 14, 2019
Messages
181
Hello,

I am facing this error while restoring backup taken from DirectAdmin backup module.
Need solution. Support is not replying
 
Are you running the newest version of DirectAdmin?

Do yo have the following line in /usr/local/directadmin/conf/directadmin.conf ?:

Code:
max_username_length=

If so make sure the value is 12 or higher. If not change it to 12 or higher and restart DirectAdmin.
 
Also all of this for review if you are migrating from cpanel

 
Are you running the newest version of DirectAdmin?

Do yo have the following line in /usr/local/directadmin/conf/directadmin.conf ?:

Code:
max_username_length=

If so make sure the value is 12 or higher. If not change it to 12 or higher and restart DirectAdmin.


Thanks for reply.
It was fixed.

However, DirectAdmin support team should provide support in case of emergency.
 
Also all of this for review if you are migrating from cpanel


It was DA to DA migration (One server to another)
 
Thanks for reply.
It was fixed.

However, DirectAdmin support team should provide support in case of emergency.

very bottom.. As far as I know it only M-F they are not 24/7 365. Not that I dont agree with you.
2016 JBMC Software, Suite 173 3-11 Bellerose Drive, St Albert, AB T8N 1P7 Canada. Mon - Fri 9AM - 5PM MST
 
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