Hi everyone!
This is my first post but am sure wont be the last. I really dont know if this is the right place to ask, if not please excuse me. My native language is not English, so you may try more for understanding me lol
Well i got a new VDS installed about 2 weeks ago with a directadmin bundled licence. After about a week or so directadmin update was displayed on the web interface. I tried updating by clicking the Update Directadmin button (http://prntscr.com/q0zbjc). Something went wrong and got an error that the update was unsuccesful. After some search i found that the update.tar.gz content was not a valid archive but an error message. It was about me not having permission to run the software. I checked the licence provided from directadmin web interface, ssh command and directadmin website and confirmed the licence was valid (http://prntscr.com/q0zd6s). I tried updating directadmin from the ssh terminal and custombuild also, but got same error. Infact custombuild started an endless loop, hardly stopped it.
I checked the ip of server by using wget command on a custom remote script and also the date and time settings of the server. All seem set ok.
Well, i am suspicious about a few changes i made after first install which are..
the hostname and nameservers are different
the timezone is different
administrator mail is different
I searched about 4 days about this error and asked the VDS provider to check but they offered me a backup and reinstall. I really dont want about 15+ clients have this service interruption because I really think this is a correctable error about a really simple setting.
From the creators and users of directadmin can anyone offer me check any settings that may prevent acceptance of the valid licence. Any help is appreciated. Thank you for your time..
This is my first post but am sure wont be the last. I really dont know if this is the right place to ask, if not please excuse me. My native language is not English, so you may try more for understanding me lol
Well i got a new VDS installed about 2 weeks ago with a directadmin bundled licence. After about a week or so directadmin update was displayed on the web interface. I tried updating by clicking the Update Directadmin button (http://prntscr.com/q0zbjc). Something went wrong and got an error that the update was unsuccesful. After some search i found that the update.tar.gz content was not a valid archive but an error message. It was about me not having permission to run the software. I checked the licence provided from directadmin web interface, ssh command and directadmin website and confirmed the licence was valid (http://prntscr.com/q0zd6s). I tried updating directadmin from the ssh terminal and custombuild also, but got same error. Infact custombuild started an endless loop, hardly stopped it.
I checked the ip of server by using wget command on a custom remote script and also the date and time settings of the server. All seem set ok.
Well, i am suspicious about a few changes i made after first install which are..
the hostname and nameservers are different
the timezone is different
administrator mail is different
I searched about 4 days about this error and asked the VDS provider to check but they offered me a backup and reinstall. I really dont want about 15+ clients have this service interruption because I really think this is a correctable error about a really simple setting.
From the creators and users of directadmin can anyone offer me check any settings that may prevent acceptance of the valid licence. Any help is appreciated. Thank you for your time..