How-to: cPanel to DA migration

smtalk said:
Do you mean email account was not created/migrated?
Click to expand...

The email account was migrated, but new mail did not show up in Outlook (I think, still checking in on this) until account was removed and re-added to Outlook.

[edit]: The mailclient is Postbox 7.0.30, might be a client issue. Mail did show up on mobile without re-adding account so will test this further with another customer.
 
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Seems that catch-all email forwarding configuration is not correctly configured by the migration script. When configured to point to an email address in cPanel, it's left at the default in DirectAdmin.
 
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neilspellings said:
Seems that catch-all email forwarding configuration is not correctly configured in the migration script. When configured to point to an email address in cPanel, it's left at the default in DirectAdmin.
Click to expand...
Is catch-all enabled in the package? I'd suggest opening a ticket and providing that cpmove file to get the bug fixed.

Thank you!
 
Does this work for cpanel backup files created by the cpanel user? Or is this ONLY for people that have admin access to the cpanel box? I have a lot of people interested in migrating away from cpanel on other hosts but they cannot run the "/scripts/pkgacct username" command because they do not have that access level. They can create an account backup but it is named like "backup-10.5.2020_10-52-01_somename.tar.gz". Are these files like cpmove files or are they something completely different?
 
webquarry said:
Does this work for cpanel backup files created by the cpanel user? Or is this ONLY for people that have admin access to the cpanel box? I have a lot of people interested in migrating away from cpanel on other hosts but they cannot run the "/scripts/pkgacct username" command because they do not have that access level. They can create an account backup but it is named like "backup-10.5.2020_10-52-01_somename.tar.gz". Are these files like cpmove files or are they something completely different?
Click to expand...
Yes, it does :) Just rename the file to cpmove-username.tar.gz, that's it.
 
Thanks! That seems to work great. Mail moved over, databases were renamed where needed, config files updated and everything!

Suggestion: When you create an email account on cpanel, it sends an email with configuration info to the newly created mailbox that also has a mobileconfig file attached. It would be nice if this translator could also deposit a similar email into each mailbox as it is created. I was kinda surprised how many people look for those emails....
 
Mmmmm. Trying to transfer a couple of more accounts but I keep getting this error:

tar: Archive is compressed. Use -z option
tar: Error is not recoverable: exiting now
pigz: abort: write error on (Broken pipe)
Failed to extract /home/admin/cpanel/cpmove-dougm.tar.gz to /home/admin/cpanel/dougm_cpanel_to_convert

Error converting file: /home/admin/cpanel/cpmove-dougm.tar.gz: Converting dougm (/home/admin/cpanel/cpmove-dougm.tar.gz)...
Found previous /home/admin/cpanel/dougm. Removing...

File '/home/admin/cpanel/cpmove-dougm.tar.gz' has not been restored
Click to expand...

Anyone have any idea what might going on? This was working yesterday...

I "gunzip" them in the shell and then restore the cpmove tarball and it works fine. Just don't see why it can't take the gziped tarballs today...
 
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webquarry said:
Mmmmm. Trying to transfer a couple of more accounts but I keep getting this error:



Anyone have any idea what might going on? This was working yesterday...

I "gunzip" them in the shell and then restore the cpmove tarball and it works fine. Just don't see why it can't take the gziped tarballs today...
Click to expand...
Strange. May you create at ticket with access there? (if no support - just PM me with access)
 
For short I will call cpanel_to_da as "script".
Which is latest version:
script version 0.0.48
On 1.61.5 DA.

Started migrations, also had this catch all issue, except that, subdomains where pointing at public_html. script couldn't find their location:

WARNING! tmp.domain.gr path was set to custom in cPanel: tmp.domain.gr
WARNING! bluegrass.domain.gr path was set to custom in cPanel: bluegrass.domain.gr
WARNING! dev5.domain.gr path was set to custom in cPanel: dev5.domain.gr
WARNING! dev1.domain.gr path was set to custom in cPanel: dev1.domain.gr
WARNING! dev4.domain.gr path was set to custom in cPanel: dev4.domain.gr
WARNING! apps.domain.gr path was set to custom in cPanel: stuff.domain.gr
WARNING! dev2.domain.gr path was set to custom in cPanel: dev2.domain.gr
WARNING! nyc.domain.gr path was set to custom in cPanel: nyc.domain.gr
WARNING! support.domain.gr path was set to custom in cPanel: support.domain.gr
WARNING! patrik.domain.gr path was set to custom in cPanel: patrik.domain.gr
WARNING! dev.domain.gr path was set to custom in cPanel: dev.domain.gr
WARNING! dev6.domain.gr path was set to custom in cPanel: dev6.domain.gr
WARNING! crm.domain.gr path was set to custom in cPanel: crm
WARNING! ip.domain.gr path was set to custom in cPanel: ip.domain.gr
WARNING! dev3.domain.gr path was set to custom in cPanel: dev3.domain.gr
-i used with no filenames on the command line, reading from STDIN.
-i used with no filenames on the command line, reading from STDIN.
-i used with no filenames on the command line, reading from STDIN.
-i used with no filenames on the command line, reading from STDIN.
-i used with no filenames on the command line, reading from STDIN.
-i used with no filenames on the command line, reading from STDIN.
-i used with no filenames on the command line, reading from STDIN.
-i used with no filenames on the command line, reading from STDIN.
-i used with no filenames on the command line, reading from STDIN.
-i used with no filenames on the command line, reading from STDIN.
-i used with no filenames on the command line, reading from STDIN.
-i used with no filenames on the command line, reading from STDIN.
-i used with no filenames on the command line, reading from STDIN.
-i used with no filenames on the command line, reading from STDIN.


Other account:

Unable to add forwarder *
Unable to add forwarder *
Unable to add forwarder *
Unable to add forwarder *
Catch all is now set to :fail:
Catch all is now set to :fail:
Catch all is now set to :fail:
Catch all is now set to :fail:
Catch all is now set to :fail:

---
another

Unable to add forwarder *
Unable to add forwarder *
Catch all is now set to :fail:
Catch all is now set to :fail:


And so on... Anyway,


Files migrated, DBs ok, but subdomain location didn't. So any subdomain was pointing at public_html and not to their locations.
I had to manually edit every subdomain to point to its directory.

Crontabs have issues too, they are transferred, but with the old paths. No /domains/ path so they didn't worked out without edit.
Script should have the ability to "understand" path if this is subdomain or addon domain and act accordingly.

Also Openlitespeed doesn't reload properly. I see "openlitespeed is functioning normally blah blah white page" I have to "systemctl restart openlitespeed" on every transfer.


Also, when transferring from cpanel, script - directadmin doesn't create smtp/pop3/etc subdomains.
So Let's Encrypt by default doesn't work. I have to manually create them or manually un-check those subdomains from DA panel because they don't exist and LE SSL doesn't work.

Filters don't work, I've made a feature request (there are two identical basically) but at least script should warn me somehow that "hey, there are filters in this account, I couldn't transfer them" So at least we could avoid issues / transfers with accounts that have mail user or mail global filters.


That's for now. I'll update on the next batch of migrations! :-)
 
While I'm not saying that these issues do not need to be fixed, I've always viewed this cpanel_to_da script as a helper script, a script that does the majority of the heavy lifting in converting a cPanel account to a DirectAdmin account. But I encapsulate this cpanel_to_da script in my own custom written script, that does pre and post checks and might fix common known issues post migration as I see fit.

Another words, I'm not directly calling the cpanel_to_da to convert cPanel to DA accounts and praying that it all works. I've written my own bash script that does checks before starting a conversion, then calls the cpanel_to_da script to do the bulk of the work, and then performs other checks and updates after the cpanel_to_da script has finished.

That's how I always viewed this cpanel_to_da script.
 
I found a bug when using cp to da script.

the sub-domains folder is wrong after migration causing sub.domain.com to give 403 error.

DA uses domains/domain.com/public_html/sub
migrator puts the files in domains/domain.com/sub.domain/
 
Hello!

Thanks for the cPanel to DA conversion script. Most of the things went pretty smoothly, however, I'm having troubles with email.

All my emails and email accounts were moved over from what I can tell, however, all emails are held in the queue under "Mail Queue Administration." However, when they finally do go through 3+ hours later, there are multiples of them in my inbox.

What is causing them to be held in the queue?

Thanks for any info!

-Trey
 
tc0843 said:
Hello!

Thanks for the cPanel to DA conversion script. Most of the things went pretty smoothly, however, I'm having troubles with email.

All my emails and email accounts were moved over from what I can tell, however, all emails are held in the queue under "Mail Queue Administration." However, when they finally do go through 3+ hours later, there are multiples of them in my inbox.

What is causing them to be held in the queue?

Thanks for any info!

-Trey
Click to expand...
It most likely a DNS/propagation issue. The old server was fully propagated and the new server is not.

use https://intodns.com/
to see if the domain is all setup.
 
tc0843 said:
Hello!

Thanks for the cPanel to DA conversion script. Most of the things went pretty smoothly, however, I'm having troubles with email.

All my emails and email accounts were moved over from what I can tell, however, all emails are held in the queue under "Mail Queue Administration." However, when they finally do go through 3+ hours later, there are multiples of them in my inbox.

What is causing them to be held in the queue?

Thanks for any info!

-Trey
Click to expand...
It's about DNS Propagation or Mail Quota per hour. You can check All users Mail Quota on List Users
 
Hi, I have a fairly large cpmove-user.tar.gz which is basically an account that has 2-3 email accounts with a huge archive of files.

Restoring via web admin panel fails. Below is the error, it makes no sense there's plenty of space on device.

```
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence/cur/1480970968.M936388P16876.server60.myhost.net,S=2803905,W=2840454\:2,S: Cannot open: No such file or directory
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence: Cannot mkdir: No space left on device
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence/cur/1465930566.M11537P8162.server60.myhost.net,S=165704,W=167934\:2,RS: Cannot open: No such file or directory
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence: Cannot mkdir: No space left on device
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence/cur/1477070658.M482569P20575.server60.myhost.net,S=1728477,W=1750975\:2,S: Cannot open: No such file or directory
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence: Cannot mkdir: No space left on device
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence/cur/1465930570.M992050P8162.server60.myhost.net,S=2551,W=2620\:2,RS: Cannot open: No such file or directory
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence: Cannot mkdir: No space left on device
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence/cur/1468870862.M769231P14463.server60.myhost.net,S=226744,W=229879\:2,RS: Cannot open: No such file or directory
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence: Cannot mkdir: No space left on device
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence/cur/1526508388.M18077P27515.server60.myhost.net,S=12487,W=12803\:2,RS: Cannot open: No such file or directory
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence: Cannot mkdir: No space left on device
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence/cur/1476485668.M500840P12177.server60.myhost.net,S=28154,W=28576\:2,S: Cannot open: No such file or directory
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence: Cannot mkdir: No space left on device
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence/cur/1603394666.M275568P783978.server100.proudserver.com,S=3403,W=3480\:2,S: Cannot open: No such file or directory
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence: Cannot mkdir: No space left on device
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence/cur/1454644108.M524914P29437.server60.myhost.net,S=4111,W=4223\:2,: Cannot open: No such file or directory
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence: Cannot mkdir: No space left on device
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence/cur/1454635915.M845782P18379.server60.myhost.net,S=9429,W=9683\:2,RS: Cannot open: No such file or directory
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence: Cannot mkdir: No space left on device
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence/cur/1610393396.M449521P21305.server100.proudserver.com,S=461924,W=468062\:2,S: Cannot open: No such file or directory
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence: Cannot mkdir: No space left on device
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence/cur/1610569398.M33402P2616.server100.proudserver.com,S=859970,W=871173\:2,RS: Cannot open: No such file or directory
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence: Cannot mkdir: No space left on device
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence/cur/1478640040.M958214P23265.server60.myhost.net,S=273558,W=277187\:2,S: Cannot open: No such file or directory
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence: Cannot mkdir: No space left on device
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence/cur/1454635915.M932065P18379.server60.myhost.net,S=7108,W=7300\:2,RS: Cannot open: No such file or directory
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence: Cannot mkdir: No space left on device
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence/cur/1475516126.M916259P9368.server60.myhost.net,S=6503909,W=6588502\:2,S: Cannot open: No such file or directory
tar: homedir/mail/myusersdomain.com/melissa/.Tax Correspondence: Cannot mkFailed to extract /home/admin/converted_user_backup/cpmove-username.tar.gz to /home/admin/converted_user_backup/username_cpanel_to_convert

Error converting file: /home/admin/converted_user_backup/cpmove-username.tar.gz: Converting username (/home/admin/converted_user_backup/cpmove-username.tar.gz)...

File '/home/admin/converted_user_backup/cpmove-username.tar.gz' has not been restored
```
 
Migrated 5 users over, everything seems to have worked within the "known issues" except the FTP accounts are missing.
 
bestariwebhost said:
Did you mean additional FTP Account or default FTP Account?
I never got this problem before
Click to expand...

Additional, not the two (cPanel calls them Special) FTP Accounts that are tied to the admin, e.g.

user > /home/user user_logs > /etc/apache2/logs/domlogs/user

Those get copied, or rather, reproduced as a single FTP user with access to with home/username (first line of the example above).

The missing FTP accounts are additional, similar to this:

[email protected] > /home/user/public_html/guest [email protected] > /home/user/public_html/domain.com/domain [email protected] > /home/user/public_html/user2

There were 2-3 per user account which do not exist in DirectAdmin when logged in as the user, checking Account Manager -> FTP Management.


Edit: I ran the script as per the instructions, not too much to do, run the backups, rsync them over, run the update and builds, then import.
 
update: I can create the FTP accounts manually as there is under a dozen of them, but that's not going to work for migrating multiple resellers with multiple users under them --The goal is to get them all off cPanel.

I tried reaching out to DirectAdmin support about this but...

"This license does not qualify for DirectAdmin Support.
Please use community options, such as the forum."

LOL, wat? I guess our dipping the toes into DirectAdmin license isn't good enough? Not sure what to do next, either delay the customer moving to his new server, or have him reset a bunch of his ftp account passwords --Both aren't end of the world, but, not how we had hoped this would go.
 
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