Putting that in PRO PACK is a clever way of trying to get away with itLike support for MySQL 8.4 or MariaDB 11.
![Wink ;) ;)](https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f609.png)
But frankly, one cannot honestly say that when "unlimited updates and upgrades" were promised, it had a limitation on the MySql version number. ( What about PHP 9 ? Will it also be a "Modern Licences(PRO PACK)" feature ?
"Modern Licences(PRO PACK)" aka DirectAdmin v2 ? hey wait a minute, v2 is an upgrade and free upgrade were promised
![Big grin :D :D](https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f600.png)
One step in the right direction certainly, I personally didn't catch that there was a conversion path to Lite and Personal Plus too.There are also more public options. Any legacy license can be exchanged to:
- Standard license for 15/month
- Lite license for 8/month
- Personal Plus license for 3/month
But I don't know what marketing research led to the pricing model, what input you asked from existing customers before setting the new price, but from the activity on this thread we regularly see new poeple, sometimes big LLH accounts only discovering the issue and being somewhat frustrated.
You also wrote on the first exchanges "We are certainly open to suggestions on solutions. Feel free to post them publicly!"
So we did but with only little feedback.
Sales can also reach out to LLH accounts with proposals but then why not post them publicly ?
The most frequent feedback on this thread :
-The way this situation is handled is not good (bad communication, feelings of "backstabbing" and lack of consideration)
-29$/ month is a lot, 15$ still is.
-There is a need to be able to pause the subscription
My proposal : Bring back the "Code 5" licence, 5$/month for unlimited accounts and activate them for all cutomers that hold a lifetime licence and this will meet most requests :
-a possibility to resign and order a new one (aka pause)
-a (more) reasonable price
-this will stimulate the providers to keep pushing directadmin as they would have a competitive proposal.
On the other side, insist that this is a licence without support, create a paid ticket system, insist that these are not for resale and that ip changes are limited.
5$ is not much but is a lot for a hobbyist, is also a lot for a company that has 100+ licences, is much more than zero and also has a far better conversion probablility.