What is the future for Legacy DirectAdmin License holders?

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yoI still remember how cPanel's price increase took advantage of DA to explain and perfect the import tool. If they treat us older ones like this, they will make us jump to another panel.
 
elsevi said:
yoI still remember how cPanel's price increase took advantage of DA to explain and perfect the import tool. If they treat us older ones like this, they will make us jump to another panel.
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you forget that currently they are not milking us monthly (and they are trying very hard to do so), so for them it doesn't matter if we stay or go.
 
But if you have VPS/Dedicated, etc. customers for which you've recommended DA for all these years, offer free support for them on forums, countless hours, then it matters...

And you don't cost DA nothing, either. Except for some bandwidth and CPU time on their update servers.
 
d.dobrev said:
you forget that currently they are not milking us monthly (and they are trying very hard to do so), so for them it doesn't matter if we stay or go.
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At our side we were regularly buying internal licences until they stopped selling them so it was indeed not the same revenue stream but it was something and without us to guide the customers to DirectAdmin they would have gone plesk or cpanel...
 
Splet said:
But if you have VPS/Dedicated, etc. customers for which you've recommended DA for all these years, offer free support for them on forums, countless hours, then it matters...

And you don't cost DA nothing, either. Except for some bandwidth and CPU time on their update servers.
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Yes precisely and sad, we spent so much time promoting how good is directadmin. Now I feel like one sided love. Hope DA can do well with their new plans and pricing. I personally have been preparing all my vps customers to move out.
 
Now, as legacy holder, I am able to upgrade each legacy license to code base license for $15/month from DA's customer area
 
The most sadnesshere is that I still receiving cancellation requests from my vps customers because they are switching to Webmin/Virtualmin, Webuzo or ISP Config. As they don't need " super pro pack features".

Talking about it, internally we ask to our most experienced customers about the useful about PRO PACK and none ones need these "super features" so, in my case I'll still without upgrading to code base license until the prices comming slow.
Or maybe change it terms because what about new licenses? I mean, these stilling be with a "special discount" knowing in the past as "internal pricing", o what?.

Have a nice week, dudes!!
Best regards
 
Hello,

We are hosting firm and have more than 130 licences. Many of them are legacy licences. We were using cpanel and after high price increase migrate all servers to DA. DA increased his customer too many and for now 5 USD or lifetime licences are too low for them. We do not need any pro features. There are not essential to give more quality hosting services to our customers.

DA is simple and you have to use mainly SSH to use it. For now there is a upgrade option from 5 USD to 15 USD but it too much i think.

Thanks.
 
I am doing overtime, many hours, to convert systems for my customers who want to leave D.A.
D.A. is not making money on this (only I am since my hourly price is not low or cheap). They could have kept customers (via our company) if they would treat us better and offer us a solution. Again: we do not want the 'extra' features at all. K.I.S.S. works the best for us. But switching from 0 to 15 USD a month is not acceptable, or just not working. The longer D.A. waits with options, the more customers (and above all: potential revenue) they lose. I would settle for an upgrade of 120USD yearly and be able to sell this to my customers. But yeah, only if the pro pack stuff is left out.
 
It seems like anything above 0 is considered too high :). Please note you can continue using DA without PRO PACK (we call it legacy now) as you did before. If you do not need PRO PACK (happy with legacy) no action is needed.

The problem here is that new features like new DBMS support is part of PRO PACK (available to modern licenses only). So we have an interesting pair of demands here:
  • I do not want to pay for PRO PACK because I think it is useless.
  • I want DA to STOP adding new features to PRO PACK to keep it useless for me and I would have no reason to upgrade.
🤷‍♂️
 
fln said:
It seems like anything above 0 is considered too high :). Please note you can continue using DA without PRO PACK (we call it legacy now) as you did before.
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I think you did some bad reading. Various people already declared they would be prepared to pay 5/month or something else.
And @sec-is offered 120 yearly. Those are all above 0.

We can just as wel say, It seems like everthing below 15/month for updates is considered too low by Directadmin, even for legacy. :)

Also what you say here is not quite true. Every decent hosting company would like to keep things up to date. So there is action required because all databases will go EOL next year, so in fact the "as you did" part isn't true. Because we're used to get upgrades of the software DA is providing.

fln said:
I want DA to STOP adding new features to PRO PACK to keep it useless for me and I would have no reason to upgrade.
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Ah sorry, that is nonsense. DA is usefull how it is right now. Things like DBMS support is not required, neither are other pro pack things. Maybe nice for people who came over from cPanel. Nice for modern license holders. Doesn't apply to us anyway.
Legacy customers were used to work with little from the beginning (at least the older customers) and are still using the basics since the legacy declaration.
So for legacy users it doesn't matter if pro pack will or will not get new features, because we aren't using them anyway right now. And we don't need them either.

Only thing we ask for is that we can use our licenses as in the license agreement so with the upgrades. Which should be free in fact.
In spite of that fact now people are prepared to pay (at least external holders) 5/month only for keeping the upgrades like Mariadb, no new features, and it sitll no good for DA.
:rolleyes:
 
Richard G said:
We can just as wel say, It seems like everthing below 15/month for updates is considered too low by Directadmin, even for legacy. :)
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We are open to having custom agreements - if one is willing to convert all of the legacy licenses to modern licenses in one go. But for this please contact the sales directly over email. It really depends on how many licenses you have.

There are also more public options. Any legacy license can be exchanged to:
  • Standard license for 15/month
  • Lite license for 8/month
  • Personal Plus license for 3/month
Richard G said:
Things like DBMS support is not required
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I had in mind integration with latest MySQL/MariaDB.
Richard G said:
So for legacy users it doesn't matter if pro pack will or will not get new features, because we aren't using them anyway right now. And we don't need them either.
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It feels like this is true only as long as PRO PACK does not get something you want. Like support for MySQL 8.4 or MariaDB 11.

Please keep in mind that any new development is dedicated for modern licenses (PRO PACK). There are no guarantees it will be available for legacy licenses.
 
fln said:
if one is willing to convert all of the legacy licenses to modern licenses in one go
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We will have a look at that. Problem is a lot of us external license holders, who are hit the hardest (imho) since those licenses were more expensive anyway, are often little companies. Which is why 15/month is no option for them, but maybe converting all licenses at once could also be too much as often several of them are not even used.

At least it's a little bit new idea of DA, but depends on how many should be converted minimal at once and what the price is going to be.
Imho external license holders would benefit from a bit special offer since they don't have many licenses anyway.

fln said:
It feels like this is true only as long as PRO PACK does not get something you want. Like support for MySQL 8.4 or MariaDB 11.
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It does not only feel but it is true, because these are seen now by DA as "new features" or "new development" but this always have been part of the normal update/upgrade processes since the beginning. They are just upgrades and integration of them to DA also was always the case since the beginning.
We're talking legacy licenses here, so we don't consider that part of the pro pack, it's part of the basics which we always had and were used to work with. So we don't see that as new development either.

fln said:
Please keep in mind that any new development is dedicated for modern licenses (PRO PACK). There are no guarantees it will be available for legacy licenses.
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Ofcourse. That was made clear from the beginning, even before pro pack was integrated in the modern licenses. There are several posts stating that new development is only done for modern licenses and anything getting into legacy from there, is a benefit for legacy license holders. No problem for that part.
I wish DA would kept itself also on the promises when things turned into legacy, that we didn't need to be afraid and nothing would change for us, we would still get our updates and upgrades.

For some reason this seems not possible anymore, but something is better than nothing.
So I will be curious to any custom agreements which can be made, especially for external license holders (the more little company's).
 
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